Customer Service
Your complete guide to shipping, returns, warranty, payments & vendor support
Our Services
Fast Shipping
Standard & express delivery options with real-time tracking updates.
Easy Returns
Simple return process with doorstep pickup and instant refund initiation.
Warranty Protection
Brand warranty on electronics, mobile devices, appliances, and accessories.
24/7 Support
Our support team is always available for order, payment, or delivery issues.
Secure Payments
100% SSL secure transactions with COD and UPI options.
Vendor Assistance
Dedicated seller helpdesk for onboarding, catalog upload & order handling.
Policies
Shipping Policy
Orders are dispatched within 24–48 hours. Express delivery available for selected cities.
Return & Refund Policy
Return window ranges from 7–10 days depending on the product category. Refunds are issued within 2–5 working days.
Warranty Policy
Brand warranty applies to all eligible electronics & accessories. Claims can be raised via our support team.
Frequently Asked Questions
How can I track my order?
You can track your order in the "My Orders" section using the tracking ID.
How to request a return?
Open your order details and click “Request Return.” We will arrange pickup.
Are my payments secure?
Yes. All transactions are processed through certified secure channels.
How can vendors contact support?
Sellers can raise tickets from their vendor dashboard or via email.
Need Help?
Our support team is ready to assist you anytime.
Email: support@yourmarket.com
Phone: +91 98765 43210